1. Object

The offer and sale on the website "Carbon Energized" are governed by Articles. 50 ff. Legislative Decree 6 September 2005, n. 206 (Consumer Code) and by Legislative Decree 9 April 2003 no. 70 (the so-called Law on Electronic Commerce). The purchase of products is intended for consumers. These Terms and Conditions govern the relationship between the customer and Carbon Energized for the purchase of products sold by Moto One Europe S.r.l quoted on the site "Carbon Energized" The customer is required to carefully read the terms and conditions of sale Moto One Europe S.r.l. has at its disposal in order to enable the latter playing and storing remember Conditions in accordance with art. 12 - com. 3 ° D. Decree no. 70/2003.

2. How to Buy

For the purchase of the Products the Customer shall proceed to register by entering their names, according to the indications given by the registrar, and shall complete and submit to Carbon Energized the form of purchase order in electronic form on the website, following the instructions on the Website Purchase orders must be clearly filled in every part. The customer must enter the product / the selected / into the "Shopping Cart" and after having reviewed and accepted the contribution towards the cost of delivery, may proceed with the purchase. Shall the Customer need to amend the purchase order or to change some data in it shall follow the proper procedure to change on the Site. In particular, the Customer has the right to modify the number of Products he wishes to purchase, adding or deleting one or more Products from the shopping cart. After this transaction, the customer will display a screen containing a summary of the purchase order, including the costs of delivery, with a request for a further confirmation of the purchase process. Following the summary view the Customer must select the type of payment, credit card, and "click" the button "send order"

3. Conclusion of contract

By sending Purchase Order by the Customer, the Conditions of Sale and further information on this site shall be deemed fully known and accepted by the customer. The order confirmation by Carbon Energized sent to you at the email address that you accept the contract proposal. The contract will be concluded, and shall be binding on both parties, at the time the order confirmation will be sent to the customer. The order confirmation sent by email from Carbon Energized contain an indication of the product / s purchased, including the price, terms of payment, delivery costs, the right of withdrawal, in accordance with the provisions of art. 24:13 Leg. N. 70/03, The Customer may at any time verify the contents of the purchase contracts concluded using the order tracking that will allow you to access your archive. These data will be available for a period of 12 months from the date of delivery of the Products.

4. Methods of payment

Product prices are expressed in Euro and include all taxes and / or applicable taxes. The price of the product will be listed on the website at time of order. They can not, therefore, detect any increase or decrease in price, even in relation to promotional sales before or after the purchase order. The Customer may pay via paypal credit card by providing the required data that will be managed directly by the banks issuing credit cards. The information will be encrypted through use of encryption systems which prevent their use by third parties. When finished, if the latter is successful, the payment system will send an email to the customer confirming the transaction and Carbon Energized an e-mail for authorization to delivery.

5. Delivery of the Products, and the time

The delivery of the Products will be made by courier, and times vary depending on the destination, the time at which the order will be acquired and the availability of the Product. Goods available for Carbon Energized delivers the goods to the courier within 2 working days of receipt of the purchase order. Barring unforeseen delivery times on the national territory shall be equal to 4 working days after delivery to the courier. For difficult places to reach such as mountain resorts, small islands, extreme suburbs, the delivery time will be up to 7 working days. The Customer may obtain information by sending an e-mail to info@moto-one.com or by calling Customer Service at +39 049 940 3677 from Monday to Friday from 9.00 to 12.00 and from 14.30 to 17.30 Brussels Time. Upon receipt of the product the customer must verify: that the neck is tightly closed. Customers are advised NOT to pick up your package if it's not intact or damaged the customer shall immediately report the complaint to the carrier, otherwise the product will be deemed duly delivered. In the absence of the customer, the courier will leave a card (notice of passage) with instructions for delivery within 72 hours. After that date, the package will automatically return to the stores Carbon Energized The shipping costs for deliveries in the country, will be as follows. Delivery costs: 9.50 Euro

6. Shipments abroad

Contact customer service by sending an e-mail to info@carbon-energized.com

7. Warranties and defective products

Products purchased from the site "Carbon Energized" are subject to the regulations, as applicable, referred to in Articles. 128 et seq. Legislative Decree no. 206/05 on sales contracts and guarantees on consumer goods. This guarantee will apply to products that present lack of conformity and / or malfunctions not found at the time of purchase, provided the product is used properly and with due diligence in respect of its destination and as provided in any technical documentation , compliance with the various rules of operation therein. In case of presence of defects, the customer is invited to send, using a courier of your choice / Italian post office, the product (to: Moto One Europe S.r.l) packing the goods carefully or packaged with the original product and entering inside the "faulty module replacement" properly compiled, in addition to a copy of the purchase invoice.
The shipping cost is charged to the customer ..

8. Right of withdrawal

Pursuant to and for the purposes of articles. 64 and ss. D. Decree n.206/05 the customer can exercise the right to withdraw, without penalty and without specifying the reason. The customer will have to follow these simple steps:

  1. Send to Carbon Energized, within 10 working days from receipt of goods by registered letter with acknowledgment of receipt, the form filled in properly.
  2. Provide, using a courier of your choice, to delivery of the product (to: Moto One Europe S.r.l Via Giovanni XXIII # 45, 35014, Fontaniva (PD) carefully packed in the original package insert inside a copy of the letter sent. communication will be sent, within the same term, by telegram, telex, e-mail and fax, provided that it is confirmed by registered letter with acknowledgment of receipt within 48 hours. Moto One Europe S.r.l will, by bank transfer, the only reimbursement for the cost indicated in the purchase order. Shipment is charged to the customer.'s exercise of the right of withdrawal will be ineffective if the returned product is not intact, or missing the original packaging, or in the absence integral elements of the product, or damage to the product for reasons other than transportation.

9. Privacy

Carbon Energized collects and processes your data exclusively to provide you with information about our company and for the provision of its services and improving the quality of services. The processing of your data for the aforementioned purposes will be mainly using automated and computerized, in accordance with the rules of confidentiality and security required by law. The data will be treated by employees and / or professionals appointed by Moto One Europe S.r.l which carry out their activities under the direct supervision and responsibility of the company. The provision of personal data to Moto One Europe S.r.l is optional and any refusal does not have any effect except of course the impossibility of being able to provide on-line information that you require. The data, or some of them, may be communicated to: - persons or companies who carry out professional assistance and advice to Moto One Europe S.r.l with particular but not exclusive reference to accounting, administrative, legal, tax and financial matters - individuals who are authorized to access the data is recognized by law or by order of the authorities, - delegated persons and / or engaged by Moto One Europe Srl carry out activities related to the provision of services and / or computer. Your data will not be distributed via the Internet or by other means. You can consult, modify, or delete your personal data, and exercise all the rights that are recognized in accordance with art. 7 of Legislative Decree no. 196/2003, by sending an e-mail to our web site or by writing to: Moto One Europe S.r.l Via Giovanni XXIII # 45, 35014 Fontaniva (PD).

10. Information and complaints

For further information or clarification on the terms of sale and the products the customer can contact the +39 049 940 3677 from Monday to Friday from 9.00 to 12.00 and from 14.30 to 17.30, or send an e-mail to info@moto-one.com

11. Jurisdiction

This contract is governed by Italian law. In the event of a malfunction or dispute will be the judge of the place of residence or domicile of the consumer if located within the state. For customers domiciled in states of the European Union will apply Articles. 15-17 Reg 44/01 EU.